Shipping Policy

At NovaChip Supply, we aim to deliver your order quickly, safely, and efficiently. Below is our official Shipping Policy to help you understand how we process and ship your items.

Processing Time

All orders are processed within 1–3 business days. During peak periods, processing times may be slightly extended.

Shipping Times

• United Kingdom: 3–7 business days
• International: Delivery times vary by location. Estimated times will be shown at checkout.

Tracking Your Order

Once your order has shipped, a confirmation email will be sent with your tracking number (where available). Tracking may take 24–48 hours to update.

Shipping Costs

Shipping fees are calculated at checkout. Certain products or promotional events may qualify for free shipping.

Customs & Import Fees

International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and vary by country.

Lost or Damaged Parcels

If your order is lost or arrives damaged, please contact us immediately. We will investigate and assist with a replacement or refund where appropriate.